Dr. Kimberly Jinnett
This CWHP report lays-out a framework for consumer health-seeking behavior and argues that consumer guidance can help employees navigate to appropriate care choices. Broader work-related benefits including improved attendance and job performance and less work disability are associated with improved employee health. In light of the consumerism shift in health decision-making, consumer education and decision-support tools may support better choices resulting in improved outcomes for both employees and employers
For the full report and framework